The last days we’ve seen quite a bit of confusion as to what which staff function exactly does and how to reach out to them. I will list a few things you might need us for and this list might be updated. First I will share the hierarchy.
Shannii is completely on top, she’s the owner of this place, she works together with 3 heads:
Deluge is head of discipline, he is the one sending out warnings and stuff like that, making sure everyone is behaving and following the rules.
Eleanor is head of organization and administration, so anything that has to do with that is in the hands of her.
Cali is head of the RP/SG section, she’s the head of the RP staff and responsible for everything withing the RPing section.
And then there’s the moderators, who deal with everyday issues such as everything very pressing about discipline or flagging, moving posts and stuff like that.
And leaders are there mainly for closing thread, adding tags, archiving stuff, giving help and advice, bumping, contributing, setting up polls etc. In which obviously the RP leaders have a specific focus on the RPing section.
Some specific questions and examples.
Getting a thread closed?
Tag the @ForumStaff.
Issues with getting silenced or not being able to post anymore since you reached the limit?
Tag or message (one of) the @moderators.
Changing a title?
Message one of the @moderators.
Changing your username?
Message @ShanniiWrites.
If a situation is possibly getting out of hand and needs urgent attention?
Flags and possibly tagging @ForumStaff once.
Issues with other users, for example bullying?
Flag as something else for the @moderators or reach out to @/ChaoticDeluge since as head of discipline he’s in charge of it.
Issues with a staff member or a decision they made?
@ShanniiWrites is the one to go to.
Questions about RPing?
@RPStaff is the way too go!
Hope this is helpful and makes it quicker and easier for everyone, the people in need of help but also us as staff to see who’s in need of help 
